Disclaimer & User Agreement

Last Updated: 11 December 2025

Welcome to RiddhimaFasion (“Company,” “We,” “Us,” “Our”).
By accessing, browsing, or purchasing from our website riddhimafasion.com, you (“User,” “Customer,” “You”) agree to the terms mentioned in this Disclaimer & User Agreement.

If you do not agree to these terms, please discontinue the use of our website immediately.

1. General Disclaimer

• All products, content, pricing, and information on this website are provided “as is” and “as available” without any warranties (express or implied).
• While we try to ensure accurate product descriptions, sizes, and colors, minor variations may occur due to screen differences or manufacturing patterns.
• We do not guarantee that the site will operate without errors, defects, delays, server downtime, or technical issues.
• We are not responsible for losses arising from:
  • Internet issues
  • Payment gateway failures
  • Courier delays
  • User mistakes during order placement
  • Misuse of products

2. User Responsibilities

By using our website, you agree to:

✔ Provide correct and updated information

Including name, address, phone number, and payment details.

✔ Use the website lawfully

You must not:

• Hack or attempt unauthorized access
• Spread harmful software or viruses
• Manipulate or misuse our data
• Post abusive, fake, or misleading reviews

✔ Make genuine orders

Placing fake orders or repeatedly refusing deliveries may lead to account bans.

3. Product Disclaimer

• Product images are for representation only; actual colors may vary slightly.
• Measurements mentioned are approximate; a small 1–2 inch difference is normal.
• Accessories shown in photos may not be included unless mentioned.
• Different batches of products may have minor variations in print/finish due to manufacturing processes.

4. Pricing & Availability Disclaimer

• Prices and availability may change at any time without notice.
• Typographical errors, incorrect pricing, or technical glitches may occur.
• We reserve the right to cancel orders due to pricing errors or stock unavailability.

5. Delivery & Courier Disclaimer

• Delivery timelines are estimates, not guaranteed.
• Delays may happen due to courier issues, weather conditions, festivals, strikes, or operational restrictions.
• Once the product is handed over to the courier, delivery is under their responsibility.

We are not liable for:

• Lost shipments caused by courier
• Late deliveries
• Incorrect address provided by the customer

6. Payment Disclaimer

• All online payments are processed via secure third-party payment gateways.
• We do not store your card or banking details.
• Payment failures may occur due to bank/server issues — we are not responsible for such events.

If the amount is debited but order is not confirmed, your bank or payment gateway will refund it automatically.

7. Liability Limitation

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages.
• Our total liability, in any scenario, will not exceed the value of the order placed.
• We are not responsible for any loss caused by:
  • Wrong product choice
  • Customer negligence
  • Unauthorized use of your account
  • Courier mishandling
  • Technical errors

8. Third-Party Links & Services

Our website may contain links to external websites or services such as:

• Courier tracking pages
• Payment gateway pages
• Social media links

These are not controlled by us.
We are not responsible for:

• Their content
• Their privacy policies
• Their security standards

9. Intellectual Property Disclaimer

All content on this website including:

• Images
• Text
• Product descriptions
• Logos
• Website design
• Graphics

Are owned by RiddhimaFasion.
Users are not allowed to copy, reuse, download, modify, or redistribute any content without written permission.

Unauthorized use may lead to legal action.

10. User Account Agreement

By creating an account, you agree to:

• Keep your login details confidential
• Accept responsibility for activities under your account
• Update profile information if any details change
• Inform us immediately if you suspect unauthorized access

We may suspend or block accounts involved in fraud or suspicious activity.

11. Reviews & Feedback

• You may post genuine feedback or reviews.
• You must not post abusive, misleading, defamatory, or promotional content.
• We reserve the right to remove or reject reviews that violate guidelines.
• Any feedback submitted becomes the property of RiddhimaFasion.

12. Misuse & Abuse Policy

We reserve the right to take actions such as:

• Order cancellation
• Account suspension
• COD blocking
• Legal action

If we detect abuse, fraud, or violation of our policies.

13. Indemnification

You agree to indemnify and hold RiddhimaFasion harmless from all claims, damages, losses, expenses, or liabilities arising from:

• Violation of this User Agreement
• Misuse of the website
• Fraudulent activity
• Incorrect information submitted by you

14. Governing Law

This Disclaimer & User Agreement shall be governed by the laws of India.
Any disputes will fall under the jurisdiction of Kolkata, West Bengal courts only.

15. Contact Information

For any concerns or clarifications:

RiddhimaFasion
BC-305 A, Samarpally, Keshtopur, Near Milan Bazar
Kolkata, West Bengal – 700102

📞 +91 80175 29572
📧 info@riddhimafasion.com